How These 3 Brands Are Using Chatbots to Forge Stronger Relationships With Consumer
It may seem like chatbots are designed to make us go crazy at times. But new research from Publicis Media shows that the ones that are genuinely helpful are moving the needle for brands in positive ways. “When a brand gets a chatbot experience right–by making it easy to use, helpful and fun–it has the…
Source: Ad Week – AD & Brand News